You must be connected to the internet and your radio must be connected to the computer.
You must have all firewall and anti-virus turned off in order to communicate with the Motorola server. Please make sure no ports are blocked on your router.
NOTE: MOTOTRBO CPS version 13.0 or later is required to Register and Activate the Entitlement ID below.
In the CPS, go to FEATURES.
Then REGISTER DEVICE FEATURES (Not Application Features).
CUT AND PASTE EID.
If you have ordered multiple EIDs and they are under the same license, each feature will have to be installed separately.
You can then CONFIRM by going to the VIEW DEVICE FEATURES under the radio model name root on the left menu tree.
Your Entitlement ID is: