North Georgia Communications
Terms and Conditions
PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE. All users of this site agree that access to and use of this site are subject to the following terms and conditions and other applicable law. If you do not agree to these terms and conditions, please do not use this site.
US Sales and pre-approved foreign sales only (see Sanctioned Countries list below). All payments in USD. Credit cards and PayPal are the preferred methods of payment.
Please make sure you agree with our Payment Methods, Shipping, Handling and Insurance Fees, Return/Refund Policy, and/or any other Terms & Conditions before you place your order.
Orders shipping to Georgia will be charged GA state and local sales taxes.
Shipping, Handling and Insurance
Most of our items are in stock in the USA. There is no need to worry about getting your item delayed, lost in Customs, or having little or no recourse when buying from overseas. Handling time averages 24-hours from the time we receive your order. Orders ship via USPS or FedEx and are generally received within 2-5 business days to anywhere in the US. In the unlikely event the item is on backorder from the manufacturer, we will notify you immediately and give you an estimated delivery date. Please note... if the item is large, it may be shipped via FedEx Ground (6-9 business days). We are proud of the fact that we get 99% of the orders to our customers within 3 days. Should you require your order sooner, express shipping options are available, please e-mail or call us for rates. Shipping fees are not refundable and will only be given on a case by case basis.
We primarily use USPS with delivery confirmation for smaller items, FedEx Ground for larger items, and insurance for high value items. The shipping & handling rate is not negotiable. We use Shipping & Handling fees to cover shipping, handling, packaging, labor, and time. We reserve the right to change shipping vendors or class of service without notification.
We offer International shipping via USPS and FedEx to most countries. Please message us for shipping options and rates to your location. All duties and taxes are the responsibility of the buyer, as they are not included in your shipping fees.
We do not combine shipping and handling unless stated otherwise or previously agreed to. Shipping & Handling charges do INCLUDE Insurance. We are self-insured so that if there is any lost, stolen or damage claim, you receive the value of your goods immediately and are not waiting months to file a claim or have the claim denied for various reasons with the carrier.
If you desire local pick up or a different class of shipping service, such as expedited or overnight, please contact us for prior arrangements.
In most cases, we typically ship same or next day, once payment is cleared. For orders after business hours on Friday or on the weekend, we will ship on the following Monday. We ship on the following business day if there is an observed holiday.
Please allow the standard USPS allotted time for delivery, see the USPS website. Remember, we are relying on a third party (USPS) for shipping. If you have not received your item after the allotted time, please contact us so that we can resolve the issue with the USPS.
We are not responsible for shipping costs incurred in returning items. Shipping, Handling and Insurance charges are not refundable.
The total amount of the item is the final ending price + shipping and handling costs (which includes insurance).
Orders shipping to Georgia will be charged GA state and local sales taxes.
We offer a 30 day return policy on most of the items we sell. There are NO RETURNS for anything we deem to be intellectual property. Same applied for license/flash keys as they are not returnable from the vendor. We believe that great customer service is even more important on the internet than it is in a face to face transaction, which is why we are dedicated to providing you the utmost in customer care.
Our goal is to establish loyal customers that will trust us with their business again and again. With that in mind, we will provide prompt responses to your product inquiries and timely notices of post-sale milestones to ensure you feel confident of your purchase. Please don't hesitate to ask us any questions not covered in our product listings, because your satisfaction is our priority.
Our goal is also to describe the items as accurately as possible. If you find a mistake or omission, please contact us by email. We want you to be completely satisfied with your purchase. We value our customers, if for any reason at all, you are not satisfied, contact us, let us assist you and we will work hard to resolve any problems.
We strive to make your website experience a good one. We make every effort to list all of our items accurately. Compatibility of any product is the purchasers' responsibility. Buyer is also responsible for software programming capability and compatibility. These radios are manufactured for the US market and are not intended for export, and as such, these radios require the US version of the Customer Programming Software (CPS) and all warranty repairs and service are provided in the US. Please read the product listing carefully. We endeavor to list all available information in the ad, therefore, in many cases an item's specifications may have been obtained via the Internet. If you have any questions regarding this product please visit the manufacturer's web site or call their customer service department to research any model or part numbers before placing your bid. Please do your due diligence. Buyers who by their own error unwittingly purchase the wrong or incompatible equipment will be subject to a 20% restocking fee and liable for any return shipping, handling and insurance fees. Please message us to obtain an RMA (return authorization number) and return instructions before returning any items.
For items listed as new, we offer an unconditional 100% satisfaction money back guarantee. Returns are accepted within 30 days after the date of delivery, the item must be in the same condition in an unopened box with all original materials. The item and accessories must be unopened and unused and in resalable condition as "new." If not returned in this condition, an additional re-stocking fee will be incurred depending on the physical condition of the items at the sole discretion of the seller.
For electronic equipment, and at the sole discretion of the seller, there must be no signs of case opening, tampering, parts swapping, or code plug corruption. WARNING: WE PLACE TAMPER EVIDENT SEALS and SECURITY IDENTIFICATION MARKINGS ON THE RADIOS IN DISCREET LOCATIONS. Buyer will be subject to a 20% restocking fee and liable for any return shipping, handling and insurance fees. Please contact us prior to returning any items.
As with all used electronics, items are sold "as is." We guarantee that our items will not be "Dead On Arrival" or (DOA). We guarantee all our items to be in mint or in like new condition, and in perfect working order. Our Sellers Policy is that we offer no other returns, exchanges, credits, warranties, guarantees, for used equipment. We reluctantly adopt this policy due to the sensitive nature of electronics (e.g. parts switching, programming bricking, etc.). We work very hard at providing quality, clean, nice looking equipment at a fair price. We will work with the buyer on any issues. Please check out our 100% feedback rating and note that we have been around for more than 20 years.
The entire content included in this site, including but not limited to text, graphics or code is copyrighted as a collective work under the United States and other copyright laws, and is the property of North Georgia Communications. The collective work includes works that are licensed to North Georgia Communications. Copyright 2017, North Georgia Communications. ALL RIGHTS RESERVED. Permission is granted to electronically copy and print hard copy portions of this site for the sole purpose of placing an order with North Georgia Communications or purchasing North Georgia Communications products. You may display and, subject to any expressly stated restrictions or limitations relating to specific material, download or print portions of the material from the different areas of the site solely for your own non-commercial use, or to place an order with North Georgia Communications. or to purchase North Georgia Communications products. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited, unless authorized by North Georgia Communications. You further agree not to change or delete any proprietary notices from materials downloaded from the site.
Bryant Enterprises, LLC, DBA North Georgia Communications complies with The Office of Foreign Assets Control ("OFAC") Policy, and is unable to engage in business transactions with individuals who live in countries subject to certain sanctions. The Office of Foreign Assets Control ("OFAC") also prohibits U.S. companies from engaging in unlicensed transactions with individuals who live in countries that are subject to certain sanctions. Bryant Enterprises reserves the right to screen and if applicable, block all business transactions by individual name and/or shipments by country as required by OFAC. Countries currently under OFAC sanction are:
Afghanistan, the Balkans, Belarus, Burma, Central African Republic, China, Cote D'Ivoire (Ivory Coast), Cuba, Cyprus, Democratic Republic of the Congo, Eritrea, Fiji, Haiti, Iran, Iraq, Lebanon, Liberia, Libya, Myanmar, North Korea, Republic of the Sudan (Northern Sudan), Rwanda, Somalia, Sri Lanka, Sudan, Syria, Venezuela, Vietnam, Yemen, and Zimbabwe.
All trademarks, service marks and trade names of North Georgia Communications used in the site are trademarks or registered trademarks of North Georgia Communications.
Limitation of Liability
North Georgia Communications shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if North Georgia Communications has been advised of the possibility of such damages. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.
In the event that a North Georgia Communications product is mistakenly listed at an incorrect price, North Georgia Communications reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. North Georgia Communications reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, North Georgia Communications shall issue a credit to your credit card account in the amount of the incorrect price.
Terms and Termination
These terms and conditions are applicable t